I regret doing business with this company and can not warn people enough! Buyer beware!!!!!
The owner response did not tell the full story. I tried not to elaborate, but now feel obligated to warn people. Communication was very difficult. Calls were not returned for weeks. I offered my credit card at one point, but the True Nature sales person declined it. She wanted the contract resigned, stating that it was blurry. The real reason that she wanted it resigned was that they had added $2800 for tearing off one extra layer of felt on a single car garage!!!!! It was not added in the total, but on another line of the original contract. I sent a check, but to an old address provided by the sales person on one of their forms. My realtor received three phone calls threatening the lien as they knew that I was selling the house. The owner of the company told me he could not reach me. The salesperson had written the wrong phone number down. They called and threatened my realtor three times. Each time I called immediately trying to clear this matter up. Talking to the owner and his wife was unbelievable! I had my son listen to one of these calls as they were verbally abusive and threatening quite loudly. In the end, I paid the $2800 as I could not hold up the closing on my house. My signature on the doctored up contract prevents legal procedures, but it was obtained with fraudulent practices. I believe that they did this because I was out of town, unable to have a face to face meeting and they knew about the pending sale. Again I must state BUYER BEWARE!!!!!!